FAQ

Frequently Asked Question.

Cancellation Policy?
You can cancel your order within 24 hours of placing it, provided the T-shirt or hoodie has not yet been printed. After 24 hours, orders are forwarded to our warehouse for processing and shipping, and cancellations are no longer possible.

Return & Refund Policy?
We offer a 7-day money-back guarantee only if:

  • The product is misprinted, or
  • It arrives damaged.

In such cases, you can return the item within 7 days of receiving it for a full refund.

What if the print fades or the color washes off?
If your T-shirt’s color or print fades, simply send us a photo of the affected product along with your Order ID. We’ll process a full refund within 24 hours, no questions asked.

Incorrect Size Issue?
If the size of the T-shirt you received differs from the size chart on our website (with a tolerance of up to 4%), we’ll provide a free replacement.
To proceed, measure the received T-shirt and send a photo of the measurement to our WhatsApp: 9644371050. You may also email us at swagshirts99@gmail.com, but note that this may slow down the process.

Not Happy with the Fabric Quality?
Our T-shirts are made from 100% pure cotton (190 GSM), pre-shrunk, and bio-washed for premium quality. Since quality is subjective, we do not offer refunds for dissatisfaction with the fabric unless there’s a defect.

Delayed Delivery?
We aim to deliver all orders within 7 business days. In the event of a production delay, we may offer a partial refund.
However, we cannot cancel or refund orders delayed due to external factors beyond our control, such as:

  • Government tax holds
  • Natural calamities
  • Octroi-related issues

Color Variation Notice?
Please note: slight variations in color, especially neon shades, may occur due to digital display differences. Refunds will not be granted for minor color discrepancies.


To initiate a return or refund, email us at swagshirts99@gmail.com. Please note that customers are responsible for the return shipping costs.


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