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Important Notice – We only provide support on following number only: (DO NOT CALL ANY OTHER NUMBER)

For order tracking and payment failure issue kindly contact to our Instagram portal @swagshirts99

 

https://www.instagram.com/swagshirts99/?hl=en


For T-Shirt Customization Please Whatsapp – +91 9644371050

  • Order status
  • Sales
  • Refunds,
  • Cancellations,
  • Changes in order, etc.

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111 comments

  1. Madhusmita

    Hi,

    I just paid for two tshirts I ordered and the bank shows that the amount has been deducted.

    Then why is the order showing as Payment Pending?

    1. Hi Madhusmita,

      We checked your cased put your order into processing, you will get delivery in 5 to 7 days. Thank you.

      1. crazyshaam143

        Hello Pratik my order id: 248494 is showing pending and money was debited from my account pls confirm my order

        1. order confirmed.

      2. I’ve been calling, texting and emailing for my refund. It’s been a week. Nobody replies and I’ve been scammed. I cancelled my order for 1200 rupees. They cancelled and still didn’t refund and have stopped replying to me.

        1. kindly check your mail.

    2. order cancelled because of invalid contact number.

  2. Ashwin Singh

    i ordered two t-shirts and the amount has been deducted from the acc but the mail still says the payment is pending could you please update me?????

    1. Hi Ashwin, please provide order id and if possible please give me a call at 9644371050. I will help you out.

  3. i have ordered a hoodie but it hasn’t been delivered yet??

    1. please provide order id or sent it our whatsapp 9644371050, we will tell you real time status.

  4. I had ordered a red Dj Bruce Lee t-shirt via COD.Why is it cancelled?The earlier order was also cancelled stating call not received although I had personally called up you guys.This is harassment.If you guys can’t deliver just say so that we can’t deliver.This order was also confirmed by me.Please don’t display such unprofessional behaviour.

    1. Hi Shayan,your order is under processing as per we spoke over phone about this.

  5. i ordered a tshirt but it hasnt been delivered yet while the money has been paid for and the status of order shows as complete. when can i expect to get the tshirt?

    1. I priya please provide your order id, or give us a call or whatsapp message at 9644371050

  6. hey, i ordered today – https://www.swagshirts99.com/product/minions-black-top/
    and i paid it through debit card but still this item is shown in my Cart, since i have paid for it, i want to know where is my order`s detail?
    is this a valid order ID – 35111_16080819

    1. i checked it in my order and it shows “completed” !!
      what is completed? i am not getting it

      1. Completed means order confirmation is completed and its under printing right now.

        1. I’ve been calling, texting and emailing for my refund. It’s been a week. Nobody replies and I’ve been scammed. I cancelled my order for 1200 rupees. They cancelled and still didn’t refund and have stopped replying to me.

          1. kindly check your mail.

    2. Hi Yash Please contact me at 9644371050 via whatsapp, we will check it and solve this issue for you. If possible please give me call asap.

  7. i want to change my phone no to 9437141225 and get the track id

    1. Please provide your order id.

      1. I have not got my track id and my order is ORDER NO.-#36177

  8. I have not got my track id and my order is ORDER NO.-#36177

  9. Umang Uliana

    https://www.swagshirts99.com/product/assassins-creed-ezio-red-hoodie/
    I want to buy this hoodie but the size and colour fields are not there.
    Because of that m unable to add it to my cart.
    Please fix this link.

    1. Size updated

  10. Hi,

    I ordered and payed for two Hoodies I ordered and the bank shows that the amount has been deducted.
    The Order is showing as ‘completed’ and I cannot track it?
    What does this mean and when will I receive my order?

    1. Hi Muskaan, please whatsapp me your email id as soon as you can, so we can check with our payment gateway and put your order into processing.

      1. I did that. I did not get a reply.

  11. Hi I had made an order for 6 t shirts on Dec 17 2016, amount is already deducted but still no info regarding the delivery, when it will be delivered.

    Till now not a single sms regarding delivery, If i call the above number for enquiry, no response is given

    Order ID : 45860
    Email : deepakbalaji.selvam@hotmail.com

    1. Hi Deepak, please whatsapp me this issue at 9644371050 ASAP with your order id and emaild id, i will look into it. Thank you.

  12. Shyam Raj

    Order 58487
    I am due for a refund of Rs 120 because I had to pay 1258 for this cod order instead of 1138. I was promised 2 days in a row that I will be getting it back in my Paytm account within 24 hours. It’s still not there. What’s going on???

  13. jainsharanjain

    Hi ,

    I paid twice for same order .
    One with debit card and one with UPI
    Both transaction is for one order only .
    Please refund the amount .

    1. Yousif Alrashed

      Hi, We checked and refunded Rs.549 to you for one transaction, please check your emails for details.

  14. Bangalore how many days it will take to reach?

    1. Yousif Alrashed

      7 business days

  15. Just wondering what kind of scam you guys are running ???

    Your website states that you have a 7 day return policy in case the product is not as described but then you don’t answer phone calls you don’t reply to emails or whatsapp texts ??? How the hell is one going to get in touch ??? Telepathy ???

    My order number was 71707 and I did not like it one bit as you have screwed up the print and don’t even have the basic courtesy of replying. Hey KEEP THE MONEY but at least provide customer support??? Do you think you can compete with other online stores with this kind of customer service. Just lame my friend it’s just 650 bucks but a lesson well learnt for me. Just wanted to give you guys a piece of my mind.

    1. I ordered 8 T-shirts worth 4600. still haven’t received them.

  16. Swapnil Gajinkar

    Hey hii swapnil gajinkar here i want to change my order size bymistake order XL please make it to LARGE MY ORDER ID #167667

    1. Size updated to L

  17. puneet/neeta singh

    Where is the Order #165290?

  18. AB Rohim Khan

    Hello i wanna want cancel my order please

    1. cancelled

  19. Ambuj Mehrish

    Hi

    I have placed the order for two Shirts. I paid using QR code. Money was deducted from my account and my order status is still failed. Details of order is as follows

    Order Number: 169221

    Kindly look into it

    1. hi, i checked and put your order into processing, delivery in 7 business days. Thank you.

  20. Hi
    I need to change/check my shipping address because somehow the emails have mixed up the billing and shipping address.

    1. Please send your correct address with order number to our WhatsApp portal – 9644371050

  21. Guna Chand Dakavarapu

    Where is the order #173119?

  22. Do you guys deliver to Meghalaya Shillong?

    1. yes we do

  23. Guna Chand Dakavarapu

    It’s been almost 15 day’s till date.Could u plss tell me the real time status and the delivery date of my order?
    Order id : #173119

  24. Guna Chand Dakavarapu

    I want to cancel my order.. Could u pls do that?

  25. Guna Chand Dakavarapu

    Order id : #173119

  26. Hi. I made a purchase worth 700 rupees on monday [21/9/2020]. The money has been deducted from my account but i cant track my order, cause when i log into my account it says my email address doesn’t exist.
    my order number is 177547.
    expect to hear from you guys soon.

    1. hello sir, some data is not visible to customer because its lost due to server upgrade, but no need to worry because i checked your order in backend and its under printing right now, delivery in 6 business days

      1. still not delivered. when will it be here ??

  27. Shambhu Pathak

    Hi, I have paid in full via Paytm for my order number 177697, but it still shows pending payment. Kindly look into this and either deliver the product or revert the money. I have also sent the details on whatsapp for your kind perusal.

    1. Order is confirmed and under processing, delivery in 7 business days

  28. Megha Luthra

    Hi There,
    I’ve tried to order twice via COD. My order was canceled both times, why is that?
    Is it canceled or active ?

    1. Hi, we are sorry for inconvenience but we are not shipping COD orders for now because of Covid19 situation. Kindly place new order using different mode of payment.

  29. Ankita Sagar

    Hey! My Order No. 181774 : says cod not available for this product. So Is the order cancelled? Will I have to reorder it via other payment options? Kindly let know.

    1. Yes please place new order using different payment mode.

  30. Gaurav Mahadole

    My order number is 193923, I’ve placed an order for 3 sleeveless tshirts on 27th january 2021 and it’s been 7 days now, the order hasn’t been shipped yet

      1. Hello my order number is 207245. I have placed an order 3 tshirts on 16th march and its been 14 days now, the order hasnt been shipped yet

        1. FEDEX 773345879118

  31. Gaurav Mahadole

    Sir,
    I did receive my order however I received two instead of three sleevless tshirts that i had ordered. I’ve read at d internet about negative reviews but i shud like to quote that ur executive Monica Nagar not only assured me calmly dat the missing tshirt was outta stock but aptly initiated the refund process for the same within minutes. Am very happy with the kind of professionalism she displayed and acted promptly to respond my queries right from the dispatch of the parcel to reversal of the payment. Am sure with such professionals at hand u guys shall achieve more business. Please appreciate her effort. I really liked the quality and print of the tshirt. Thanks.

  32. BLUEDART 69502088784

  33. Monica khiangte

    I want to cancel my order

    1. Order Cancelled.

  34. Hi team,

    With regard to #198302, can you please change the size from XL to L? I just placed the order 15 minutes ago.

    Looking forward to your assistance.

    1. size update to L

  35. Neeraj Verma

    I ordered 9 items and the bank shows that the amount has been deducted.
    But order showing as Payment Pending, where is my order?

    Order id: #199385

    1. Hello Sir,

      We checked and put your order into processing, delivery in 7 business days, please check your email for order confirmation.

  36. DINESH KUMAR KC

    I ordered one direction female T shirt on 7th March. But I have not received it yet.

    1. please provide order number.

  37. DINESH KUMAR KC

    I have ordered one direction female T shirt on 7th March. Order no #204906. I haven’t received it yet. Money has been deducted from my bank account. Please do the necessary so that I can get it at the earliest. Hope for a reply.

  38. Where is the Order #207245?

    1. FEDEX 773345879118

  39. Chitranshu Swami

    I have not yet received my mail. I was told my order would be re delivered. Since it didn’t reach the correct address and wasn’t sent back. I messaged on whatsapp but no response. If my order is not going to be delivered, please initiate a refund

    1. Courier: Blue Dart Surface
      AWB No.: 75452071402

  40. Muhammad Shafi

    Hii, i ordered a shirt today, but i dont have enough money, so please help to cancel this order..please

    1. Cancelled.

  41. Sacha Elder

    I have ordered t shirts paid, money has been paid but order is pending on payment.

    1. your order is shipped, please find tracking details below :

      COURIER : Delhivery
      Essentials
      AWB # : 1091118855482

  42. Hello I booked an order on 26th and I still didn’t receive it… why? no updates about shipment also provided

    1. BLUEDART 89207503976

  43. Rutuja Patekar

    Can you please tell me the status of my order??. My order no is #233324.

    1. BLUEDART 89214254861

  44. Muskan Sharma

    Ordered two tshirts and the bank statement shows the money was deducted but here the status of the order comes as cancelled. No money refunded. Made more than 4 calls and no response. Horrible service

    1. order confirmed and shipped via COURIER : Delhivery
      AWB # : 1091143557723

  45. Mani Murali

    245872 only 9 received out of 16 kindly revert. No response in watsapp. Been august 10th n been 10 days I placed the order.

    Is there a customer care number to call

  46. In the above order 2 t shirts D&G and Roberto Cavalli yet to receive

  47. I have ordered a hoodie from your site and event received any updates on it.
    can you please help

    1. order number please.

  48. Diptiman Kar

    Order #262331 I had completed the payment of the order through Paytm UPI and the merchant even states that the payment is successful but in the Orders section it shows that placement of the order is failed ??? Please tell me if I will ever get my order or is there any way to refund my money

    1. order 262331 is now under processing. delivery in 7 business days

  49. Sohini Sarkar

    OF THE ODER NUMBER #262004, THAT WAS DELIVERED TODAY ONE OF THE ITEMS WAS NOT DELIVERED , THE ITEM IS Naruto Crow White Tee – RED × 1
    Size: Largeday. THE CART WAS OF 7 ITEMS, BUT THE DELIVERY CONTAINED SIX ITEMS.

    PLEASE LOOK IN THE MATTER URGENTLY.

    1. COURIER : Delhivery
      AWB # : 1091162792850

  50. Divyaj Mishra

    I ordered a t shirt on 2nd Oct and it deducted money from my account. Why does it still show pending payment?

    1. payment received and it’s in processing.We will ship it ASAP.

      1. Divyaj Mishra

        Sure. Thank you. Is there a tentative date for delivery?

  51. Order #259626_21092837 I had placed the order on September 28th and the payment has been deducted from my account and I have gotten an email regarding order confirmation and now the status of the order Is showing that it has been cancelled! I want to know if I will get my order or I want refund of my money!

    1. we had received your payment.will ship your order ASAP.

  52. Leonard Amanna

    Hi. I’ve placed an order today with order no. 263671. I’ve paid through UPI and the same has been processed by my bank. But the order is still showing as payment pending. Message received as confirmation: Your Order#263671_21101345 on http://www.swagshirts99.com for INR 599.00 was successful.CCA Ref No:110306732214.

    Kindly revert on confirmation of order and shipment.

    1. Its under processing.Will ship it by today.

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